Almaty studio · Mon–Fri, 9:00–18:00
Talk to TopWorld Digital
Send a short description of your problem and we come back with a phased scope, a rough timeline, and the assumptions behind both. You do not need a fully specified brief to start.
How to reach us
Email gives us something concrete to answer. If you would rather talk first, call and we will arrange a longer conversation at a time that suits you.
Start with a short brief
The most useful thing you can send is the outcome you want, who it is for, and any deadline or constraint you are working to. It does not need to be formal. If you already have a specification, designs, or an existing system, mention that so we can ask the right questions. We read every message and reply with something specific rather than a generic acknowledgement.
Project brief
What happens next
After your message reaches us, we review it and come back with either a few clarifying questions or a proposed next step. No sales funnel, no drip sequence.
Where we work
TopWorld Digital works with clients across Kazakhstan and the wider region, including businesses in Almaty, Astana, and Tashkent. Collaboration runs remotely by default, with in-person meetings arranged where they genuinely help a decision. If you are nearby and prefer to meet before starting, that can usually be arranged — say so in your message and we will find a slot.
Furmanov Ave 110, 050000 Almaty, Kazakhstan
What to include in your message
A useful first message covers the problem, the audience, and any hard constraints. If you have a deadline, say so. If you have a budget range, that helps us scope honestly rather than propose something that does not fit.
Send this
- The outcome you want, described in your own words — a paragraph is plenty.
- Who uses the product or service today, and what they cannot do.
- Any hard deadline, launch date, or budget range that shapes the scope.
- What already exists — a specification, designs, an older system, or nothing yet.
- If you are comparing partners, what you are comparing on, because that shapes our reply.
You can skip this
- A formal request-for-proposal document. We would rather read two honest paragraphs.
- A finished feature list. We can help shape one once we understand the problem.
- Polished wording. Plain language tells us more about the real constraints.
- A technology decision made in advance — we will argue for what fits, not what is fashionable.
Response times
We aim to reply within a couple of working days. If your enquiry is urgent, say so in the subject line and we will prioritise it. Messages that arrive outside working hours get an answer on the next working day.
Before you write
Do I need a full specification before contacting you?
No. A paragraph about what is not working is enough to begin. We will ask clarifying questions and, if the project looks like a fit, propose a scope with assumptions you can challenge before anything is committed.
What information should I include in a project brief?
The problem, the audience, and any hard constraints such as a deadline or budget range. If you already have designs, a specification, or an existing system, mention that so we can ask the right questions instead of guessing at your starting point.
What if we are not sure this needs a new system at all?
Say that in the message. Part of the first reply is telling you whether this is a design problem, a build problem, a data problem, or something that does not need a new system. If it does not, we will point you toward the kind of partner that suits better.
Which services can I ask about?
Web development, mobile apps, web design and UX, AI solutions, and IT consulting. If your question crosses several of them, send it as one message — it is easier for us to route than for you to split it. You can also read more on the Services page.
Ready when you are
Send the brief and we will reply with a phased scope, a rough timeline, and the assumptions behind both. If it turns out the work does not need a new build, we will tell you that instead.