Effective 5 November 2026 · Applies to topworld.digital
Privacy Policy
This policy explains how TopWorld Digital handles personal data collected through topworld.digital. It covers what we collect, why we collect it, how long we keep it, and how you can ask us to change or remove it. The operator of this website can be contacted at kanogml1201@gmail.com.
Reach the operator directly during working hours, Monday to Friday, 9:00 AM – 6:00 PM.
What we collect
When you submit a contact form or a project brief, we collect the details you enter. That may include your name, email address, phone number, company name, and the content of your message. We use these details only to answer the enquiry you sent and to continue the conversation if a project follows.
Our servers also record standard technical information such as IP address, browser type, and pages visited. This keeps the site working, helps us trace faults, and shows which pages are actually useful to visitors. It is not used to build a profile of you.
We do not ask for payment details, government identification numbers, or health information, and this site is not built to collect them.
Why we collect it
Every piece of information on this site has one job. Contact details answer your enquiry. Technical information keeps the site secure and tells us which pages deserve more work.
Your enquiry
Reply within working hours
We read every message and respond to the address or number you leave. If your enquiry turns into a project, we keep using those same details to talk about scope, timeline, and delivery. Nothing is added to a mailing list behind your back.
Site security and logs
Short-term retention
Server logs help us spot abuse, broken pages, and slow requests. They show us how the site is used in aggregate, so we can fix what is confusing and leave the rest alone.
We do not sell personal data, and we do not run advertising campaigns on behalf of third parties using information collected here.
Cookies and similar technologies
The site uses cookies and similar technologies to keep sessions working and to collect basic usage statistics. That includes cookies that are required for the site to function, and a small set used to understand which pages visitors read. The full list of categories, what each one does, and how to control them in your browser is set out in our cookie policy.
You can clear or block cookies at any time through your browser settings. Blocking the required ones may affect how parts of the site behave.
How long we keep data
Retention follows what the data is for, not a fixed calendar. Enquiry data stays for as long as it takes to answer you and, where a project follows, for the working relationship and a reasonable period afterwards so we have a record of what was agreed. Technical logs are kept for a shorter period and rolled off on a schedule. When data is no longer needed, it is deleted or anonymised.
Sharing and processors
We may share data with service providers that help us run the site and communicate with you, such as hosting and email providers. These providers process data on our instructions and for our purposes only. We do not disclose personal data to other third parties unless the law requires it or it is necessary to protect legal rights.
If a provider changes, the categories of data involved and the reasons for sharing stay the same as described here.
Your rights
Send one email and tell us what you want done with your data. We will confirm what we hold and act on your request.
Access
Ask what personal data we hold about you and receive a copy of it.
Correction
Point out anything that is wrong or out of date and we will correct it.
Deletion
Ask us to remove the data we no longer need to keep for records or legal reasons.
Objection
Tell us to stop a particular use of your data and we will review it with you.
To make a request, email kanogml1201@gmail.com or call +1 (815) 934-4003. We will respond within a reasonable period and may ask you to verify your identity before acting.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. Access to enquiry records is limited to the people who need it to reply to you or run your project, and account access is protected in the usual ways.
No method of transmission or storage is entirely secure, so we cannot promise that data will never be affected by a security incident. If something does happen, we will assess it and tell the people affected where the law requires us to.
Access control
Limited to the team
Enquiry records stay with the people handling the conversation, not the whole studio.
Transmission
Encrypted in transit
Messages you send through the site travel over an encrypted connection to our servers.
If something goes wrong
Assessed and disclosed as required
If we identify an incident affecting personal data, we investigate it, limit the impact where we can, and notify the people affected when the law requires it.
Changes to this policy
We may update this policy to reflect changes in how the site works or in legal requirements. The current version is always published on this page, with the effective date shown at the top. If a change is significant, we will make it clear on the site rather than quietly swapping the text.
Continuing to use topworld.digital after an update means you accept the current version. If you disagree with a change, you can ask us to stop processing your data as described under your rights.
Related documents
Contact
For questions about this policy or about your personal data, email kanogml1201@gmail.com or call +1 (815) 934-4003. Our working hours are Monday to Friday, 9:00 AM – 6:00 PM.
